BaumChevrolet-Buick is proud to introduce a new, more convenient approach to
scheduling your next service visit.
Recently, our
dealership partnered with Xtime, a web-based scheduling service that allows both
dealership personnel and our customer to schedule service work quickly and accurately via
the Baum Chevrolet-Buick website.
Much like
today's popular online shopping websites, Xtime allows our customers to shop
for only those services their vehicle requires. This "a la carte" style gives customers the
ability to pick and choose what items they wish us to diagnose and repair.
Additionally, the Xtime system also makes suggestions on scheduled maintenance based on the user simply updating the current mileage.
Not car-savvy? No problem! Xtime also
allows customers to describe how their vehicle is performing, or in some cases,
not performing. The information is shared, verbatim, with our service team who
can ask additional questions once the vehicle arrives.
In addition,
our new system provides customers with an appointment confirmation moments
after completing a request, and also sends reminders about upcoming
visits. Additionally, Xtime can provide
regular status updates after the vehicle has been checked in from the service
drive.
Once an
appointment is booked, it immediately shows up on the scheduling system used by
our service advisors. That provides our service department with a real-time
look at what work is coming into the shop, helping to schedule future
appointments.
Thanks to
Xtime, your next visit is only a few clicks away!
Schedule your next Service appointment here.
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